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My account number is [protected] I received my current bill today for the service dates of 10/19/2022-11/18/2022 in the amount of $ 119.78. Message us on: or The Digital Experience Team is here 7 days a week, 8 am - 11 pm to help with your billing needs. Deep dark green leaves persist late in fall turning to yellow-green. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I have a pregnant wife at 30 weeks and only enough food to keep her healthy and due to not having power for three days I'm going to have to throw most of it out. I have the right to Gas when president said and is a BETTER BILL ACT and there is the State relief that can be used to pay for it until we all the people come out of all this pandemic inflation and can have normal life again. We were not home until 3:00pm of that day and found the HVAC still not working. I'm a low income individual and beginning of January 2023 consumer energy transferred an old bill from a previous family in my home to MY bill, ie, different account number and social security number from the previous Tennant. Well start sending you the news you need delivered straight to you. Mature height 15 30 feet. The Mt. Request Tree Trimming - Duke Energy Skip to Content Tree Trimming Request Select your location Our site is customized by location. Consumers Energy comes down the road and trims/removes trees for power line clearance. At the citys June 10 meeting, Jon Hall gave a PowerPoint presentation and answered questions about why and how Consumers makes decisions to cut trees from around power lines. I evacuated the property until Consumers came out the next day. The inventory will allow the city to care for the existing trees and to strategically plan for future planting and maintenance. While traveling west bound on five-mile road in Livonia at 11:45 this morning one of your employees driving a truck with an extra-large flatbed failed to yield at a Michigan turn around and flew right in front of us. So late this morning a person from Consumers showed up and said 'not my responsibility'. Why should I suffer the loss of my refrigerator's water/ice maker, fan and camera doorbell? If you can go to DTE or Great Lakes. I am beyond flustered with this company and there over seas customer service. Fast growing, somewhat wide spreading. Please contact 616-940-4817 for more information on this program. Grows at a medium rate. I was homeless then in a rehabilitation residential unit. Manistee, MI 49660 I followed our estimated bill because of the huge increase, with the economy. As of today at 11:45am june 18 2022 they have yet to fix the issue. Keep in mind other electrical equipment that may be on your property too. Every time the wind blows we seem to lose power. The Citys forestry expert periodically inspects moth/caterpillar feeding trends and conducts egg mass surveys in the winter, as necessary, to determine likely population outbreaks. This trimming is considered normal maintenance and reduces outages in high winds. Produces a few pods infrequently. Mature height: 60-70 feet. Moreover, spray treatments may not always be appropriate as the pesticides used can impact all Lepidoptera insects, which includes moths and butterflies. I also apparently was supposed to have received a door tag stating my tree would be cut which I did not receive. I was told by Consumers Energy that it is my responsibility to remove the three piles of tree branches. Fairly fast growing. Hall said Consumers communicates directly with affected property. Whenever practical during this timeframe, oak trees in developed landscape areas may be trimmed or cut down. This profile has not been claimed by the company. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. If Consumers Energy has trimmed or removed trees in a private utility easement or in the public right-of-way adjacent to your home, please place it out in accordance with the city yard waste composting service and the Department of Public Works will pick it up on your service day. I hope that CEO or someone other than the lady threading me on the phone call could call or send me a register mail explaining all is going on and how would this matter be fixed .. thank you sincerely ADRIANA FARANSO .. Pruning is a specialized service aimed at helping to improve the overall health of the trees. The City continues to monitor these areas for follow up treatment to protect tree health, if necessary. Review contact information, including business address, phone number, email, website and the contractor's affiliations and . Mature height: 15-25 feet. Normally have trees near power lines, and the utility company will be responsible for . A contractor has not been assigned at this time. DTE has about 2.2 million customers across southeast Michigan. Keepingproper distancearound this equipment ensures safety and can prevent a prolonged power outage for you and your neighbors. Oblong green leaves turn to yellow in fall, but can be a bronzy red in dry weather. The city has been monitoring the existence of Spongy Moth within the southwest part of the city throughout 2022 and its contractor has recommended against aerial spraying. The outlawn must be greater than 48 inches in width: Greenspire Linden: Tiny yellow, fragrant flowers appear in early summer and small, heart-shaped green leaves which turn yellow in fall. I again filed a complaint with Consumers Energy. This review was chosen algorithmically as the most valued customer feedback. The trimming and removal work is part of a $600,000 improvement project to improve. Wordfence is a security plugin installed on over 4 million WordPress sites. A couple of months or so ago, we received a generic letter stating Consumers Energy would be in the area, trimming trees that were near their lines. Our process for trimming trees is designed to foster communication and collaboration with customers every step of the way. Spoke with Duke Energy and they said they will just claim eminent domain if I file a complaint. Please consider this and respond back to me as soon as possible. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> 25-year-old trees destroyed because they said they had to follow Duke Energy's rules. That evening we tried to turn on our AC and it did not function. Who is responsible for trees located between the sidewalk and the street (public right of way)? Yesterday we got home and our tree (only one in our yard) was hacked hideously! 2023 Advance Local Media LLC. Consumers Energy. Its location on this page may change next time you visit. Mature height: 15-25 feet. Mature height: 70 90 feet. 1 cause of interruption, Hall explained. Email Address. This is unacceptable and unfair. Call your power company and let them look at it and trim it so it is safe to take down. This is 8 days after my original call. My complaint is what a big difference in the amount in one month's time and the weather has not been very cold yet. There were days where the meter did not read and so they were not added to the bill estimator. To cancel Eligo today, not have to wait "2 billing cycles" for my gas rate to revert to what CE charges--which today is $6.18 per mcf. Keeping in mind the second rep said no credits are ever given (she was the one we spoke to right before the supervisor). A graceful shape, clean foliage, attractive bark. Your access to this service has been limited. Roger L. Schultz She can be reached at 989-779-6059, rshaffer@michigannewspapers.com or on Facebook at facebook.com/randi.shaffer, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Consumers Energy explains tree-trimming policies to commissioners, Parkinsons symptoms eased by non-surgical procedure, study shows, Ex-NFL players who had concussion symptoms performed worse on cognitive tests decades after retirement: Boston study, Ford to raise production as US auto sales start to recover, Michigan university founded by Finnish immigrants is closing, Federal sentencing set for Mt. To cancel Eligo today, not have to wait "2 billing cycles" for my gas rate to revert to what CE charges--which today is $6.18 per mcf. I cannot continue to maintain both houses so now while it is just energy service to you without my son moving over there and starting to pay the mortgage I am now going to be in jeopardy of losing the family home when you try and speak to a supervisor you get no where I have had 2 conversations with Ms. Cotton and nothing else now today they are saying it is another supervisor who as o f yet has not called me back. In late summer, caterpillars lay their eggs. More Local News to Love Start today for 50% off Expires 3/6/23. Hall said Consumers communicates directly with affected property owners through postcards and letters, and makes personal contact and leaves door cards before field work is completed. **THIS IS NOT A COMPLAINT** Because these are energized lines, we highly recommend using a professional tree trimming service to perform the work. Township Board Resolution Supporting Women ' s History Month:The Township Boardwill discuss a resolution to support Women ' s History Month at their March 7 , 2023 regular meeting . A profusion of flowers in the spring, simple oval leaves that are dark green in the summer, turning orange to gold-red to red-purple in the fall. Later in the morning that same day a Consumers Power person showed up to install an upgrade to our AC Peak Cycling module. Hall said many trees need to be trimmed because of mistakes made in the past. (M-F, 7 a.m. - 6 p.m. & Sat, 8 a.m. - 2 p.m.). This will surely increase the credibility of your complaint. (HTTP response code 503). With gas being 5.49$ here where we are I am unable to keep a generator running for this amount of time. I hope to deal with such a great employee next time I have any issues. They reported that the rep came and no one answered, but we have a very loud dog who never barked. Street/Sidewalk Construction and Maintenance, Diseased trees, or suspected diseased trees, Low-hanging branches or other unsafe conditions. I own property at 496 44th St., Allegan, MI. Tilmann said people develop emotional relationship with their trees, and has had residents come to her after their trees were cut and ended up leaning toward their house. We are committed to communicating with you each step of the way through the tree trimming process. These surveys inform outreach and treatment strategies. In areas with a high concentration of spongy moths, entire tree canopies may be impacted, but most healthy trees recover. There is plumbing for the septic tank that runs under this as well. This amount is at the fault of miss handling my payments sent in by myself. CN is in the process of shutting down this railroad completely , as it will be necessary to complete the repair . Leaves are 3-6" long with distinctive lobes, flat base and two ear-like tips turning vibrant yellow in the fall. I have two river birch trees on my property. You sent someone out and they indicated it was not the dryer but the venting system. % If you are a TreeGuard Assurance customer and you experience an outage related to your overhead service drop, simply file a claim and we will send a certified tree trim crew to haul away tree debris and trim back trees within a five foot radius of your line. He cut down the river birch marked to be trimmed and just trimmed the other tree (elm tree) thats still standing after 4.5 years. We always recommend using a professional tree trimming service to perform the work. TheRight Tree, Right Placeguide and the list ofTrees Suitable for Planting in Southeast Michigancan help you decide where and what to plant. Your service drop, or the line that runs from the utility pole to your home, is your personal connection to the power grid, and DTE does not trim around these lines. Map of Trimming Area My complaint is this.Why is the outage rebate so low for having no power for 5 days or more due to a catastrophic event.The latest event was an ice storm last week.Our power was out for just short of 6 day and we are eligible for a whopping bc $25 outage rebate.Does Consumers as a company realize the expenses that occur with power of that long.Damaged food,fuel cost to run a generator ($160 for me)lodging,eating out and on and on I could go.Consumers currently charge there 1.8 million electric customers $.90 every month on our bill to cover low income customers.That translates to over 18 million dollars a year.Hard for me to believe they kick that much back each year.My suggestion is this, start an outage fund so customers can get a full reimbursement for expenses incurred during an outage as long as receipts are produced. pines, spruces) may require the attention of an arborist. The forestry department always tries to promote future growth away from lines, Hall said. Consumers Energy, which supplies electrical power (and also natural gas service) to parts of East Lansing, is a major utility in Michigan, serving a large swath of the Lower Peninsula. Desired outcome: I pay for the Whole Home Care program and my first call was about my electric dryer a few weeks ago. Mature height of 35-40 feet. Destruction of cement mobile home pad by service truck, consumers power in calhoun county michigan, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Constant reliance on treatment can limit the effectiveness of natural control on spongy moth (e.g. - Destruction of personal property 4133 highcrest dr brighton mi 48116. No note, text, email or call. Customers should call the tree trimming service or the electric utility prior to the trimming to get information about the work to be done and express their concerns. The transmitter box caught fire and fried several appliances. A legal battle is brewing across Michigan and the nation that pits the public against utilities over trimming trees to assure reliable access to power. Again with another long hold. stream I called them and they more or less say you can't go by what they have showed you used. Projects across the state focus on where the most good can be done, based on which of the energy provider's 2,000 electric circuits are most affected by tree-related outages. Property owners outside of the targeted area may still implement their own treatment options such as the use of tree bands, injection spikes, or ground level spraying. I do not wish to contact a lawyer, but I will if necessary. Trees growing into power lines can cause all kinds of other problems.. Everywhere else was back online within a day but we have yet to even see any trucks or utility vehicles out in curran Michigan. The trees that were cut was from the neighbors trees on the other side of the fence but again, I am the one inconvenienced. Consumers Energy seems to believe it can do as it wishes, contract whatever tree service to do the work, with no care at all of homeowner property values or their love of their landscape.. Email: [protected]@gmail.com To contact Consumers Energy regarding trimming or removals of trees in private easements or public right-of-way, please visit the contact tree management link or contact a Grand Rapids area forestry planner by calling Consumers Energy at 616-530-4306. Desired outcome: *Appliance Service Plan is not regulated by the Michigan Public Service Commission. YouTubes privacy policy is available here and YouTubes terms of service is available here. After flowers fade, the tree produces seed capsules that attract songbirds. This arborist provides consultation to the city on an as-needed basis for such items as Dutch elm disease, emerald ash borer, spongy moths, and overall tree health and condition. Utilities say they need to cut . I purchased it in 2019 and want all the functions to be in working order. P/S; Would like to see a contract signed and also all rights with it that a customer have as well as anything that was signed with my lower case name .. as well as any permission and all.. A response and compensation for losing so much food and having to power my house with a gasoline generator for three days. The cost for each tree is shared between the homeowner and the city, with each party paying for half the average unit price bid for the trees. I have the consumer protection plan and they fixed my central air and furnace under that plan. Quora User Lives in Earth (1950-present) Author has 2.3K answers and 2.6M answer views 4 y Related What was done to my tree was plain wrong and in no way justifiable. Maybe if you're spending $10,000 a month for energy, but in relative terms if you are spending between $100-$250 it is significant. "Consumers Energy is ready and committed to our customers, even as Mother Nature has delivered a one-two punch of severe storms over the last week," said Jeff Shingler,one of Consumers Energy's officers in charge for the event. Tulip-shaped flowers with greenish-yellow petals with a splash of orange at the base. Now in 2022 they came out and marked tress to be cutdown/trimmed. If you see dead or dying caterpillars at the base of a tree, leave them in place. After power has been restored and it is safe, it is the property owner's responsibility to clean up trees or debris left on . to meet with CE to learn about the scope/timeline/tree cutting procedures of the powerline upgrade project running the length of Broadway from Stadium to Parkview (and on to the Westnedge Hill area). Sincerely ADRIANA FARANSO, Desired outcome: Outage rebate policy change. You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence. Do I need a permit to remove a tree from my yard? Green Vase Zelkova: A graceful shape, clean foliage, attractive bark. After much testing and investigation, it was determined that our HVAC Circuit Board had been shorted out during the Consumers Power upgrade process. increased on or after 05/28/2020, going from an average of 3-7 kWh per day. The trees had to be removed shortly afterward, Tilmann said. Why should I have to file a claim through my insurance company, pay a deductible and raise my insurance rates? How do I fight this? You don't have to choose between reliable service and beautiful trees. Generally, spongy moth populations naturally decline due to disease within 1-3 years of an infestation peak. Trees allow consumers to save energy, further helping to redu. Michigan General Sales Tax Exemption Information, Trees Suitable for Planting in Southeast Michigan, Service Drop Insurance - TreeGuard Assurance, Before we begin trimming, we will send you a. What! Zip Code. DTE Energy and a tree-trimming company face a $54 million lawsuit after a lawyer claims they followed a "secret scorched earth" policy for cutting growth along power lines. My last month bill was $57.60. Indicating they need access to my residence representing Consumers Energy. This is not me simply trying to get out of service I have used. I was told to get a tree professionally and Consumers could come back and drop the wire until the tree problem was solved. Give that man a raise! One Tuesday August 30th, I called in an issue with the tops of 2 trees hanging over the power line that goes from the pole to our home. Oblong green leaves turn to yellow in fall, but can be a bronzy red in dry weather. 7/20/22 tree trimming company destroyed 10 layland cypress trees. Once Eligo's 2 month "get acquainted" period is over, it can rip off customers like me and CE won't do a thing about it. This complaint was posted by a verified customer. One marked to cut down and the other marked to be trimmed. Unsubscribe easily. to 15-25 kWh per day. To Whom it may concern; Trees near Consumers Energy power lines are the responsibility of Consumers Energy to maintain. Hospitals, fire stations, nursing homes and other critical services receive high priority in restorations, said Ryan Stowe, a DTE Energy vice president. Mature height 30 -50 feet. "People don't have . In recent years, the spongy moth population has been naturally controlled by disease that attacks the caterpillars. The next morning, we called Consumers Power and told them of our problem. For the best performance on this website and others, please upgrade If you see dead or dying caterpillars on a tree, leave them in place. I have a tree on the property that was to be cut done approximately 4.5 years ago and said they would be back to cut it down (never came back and tree is still there). Consumers Energy Reviews Sort by: 4,201,552 reviews on ConsumerAffairs are verified. Consumers Energy is regulated by the Michigan Public Service Commission (MPSC). Thanks for your time, sorry to file this here and worry anyone. I was told that it can't be fixed. I purchased it in 2019 and want all the functions to be in working order. We expected better professionalism than this! Kids love to climb trees. The supervisor did not have a helpful attitude during any point during the conversation. Tulip Tree: Leaves are 3-6" long with distinctive lobes, flat base and two ear-like tips turning vibrant yellow in the fall. Don't forget to call MISS DIG at8-1-1at least three business days before you break ground. March is Women's History Month , and Meridian Township will be celebrating by highlighting female business owners and leaders in the Township . Two-thirds of the time our customers spend without power is due to trees. We could have been in touch with companies for scheduled visits for estimates 8 days ago! They brought a big machine in my yard and tore up the grass in the process of the tree removal. The property owner usually is compensated for this easement, and it runs with the property. My current bill of Oct 2022 is - 92.51$ credit, my amount due is 0, yet my balance is $405.28 and on this current bill I am reading that starting next month the SPP amount will be $150. A link has directed you to this review. Download Tree Planting Program Order Form, Comparison spreadsheet of available trees. I need to be able to have my sons family move into this extremely vacant house that can easily be confirmed with a home visit by consumers energy. I can give you $25 on your next bill." The refrigerator was purchased in 2019. Desired outcome: 280 Lighthouse Circle DTE Energy Co. plans to invest an additional $70 million into tree trimming in 2021 and 2022 after a recent series of severe weather storms caused multiple electricity outages in Southeast Michigan. His license plate number is AF07172. That means that during the coldest and most expensive gas heating months of the year I will be on the hook to this fraud of a company. We went and looked at our trees, saw they werent in the way, and assumed we were fine. Hall said when Consumers works to clear lines, it tries to achieve the minimum clearance needed for the line while minimizing any risk to the trees health. We use intelligent software that helps us. endobj Unacceptable! These are not hardwood trees nor big branches and both swayed in the wind. Now we are probably going to have to get rid of the only tree weve enjoyed for years in our yard!!! My last month bill was $57.60. Recently received a call from someone with a cell phone. The tree company manager told me he had a meeting with Consumers and gave him permission to cut both trees down (marked to be trimmed). The contractor provides the city with the expertise of a certified arborist capable of assessing tree conditions and making recommendations to save or remove trees. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Employee should be written up and counseled about the danger he imposed. Dry springs in 2016 and 2017 and to some extent 2020, have likely limited the spread of natural disease pressure, allowing spongy moth populations to grow. Get buying tips about Utility Companies delivered to your inbox. I never had a bill at that address. However, when we came home from work we saw one tree had been trimmed by about one-third from the top. September 17, 2022 Filter your search by location and the type of service you need. Submit a complaint and get your issue resolved. Please let me know what went wrong. Want the damage repaired. **THIS IS NOT A COMPLAINT** The message said I must call them back right away - that's not happening. No note, text, email or call. I had a few questions concerning my account, and was helped by a gentleman by the name of Anthony. Mature height: 60 80 feet. For information regarding the Consumers Energy tree trimming process, FAQ's please visit the the trees and power lines link. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. She disagreed. Were they billed at peak hours? <> Then later on we called Moore Mechanical and had them come back. These trees must not be planted under utility lines. They replaced the circuit board for the refrigerator's ice/water maker, but it fried immediately. I closed on my property in Roseville, MI on 05/25/22 & called Consumer's Energy to transfer service out of my name. click here. I will cancel my contract come May! FAQ. FOR IMMEDIATE RELEASE Nov. 4, 2021. I wanted to give proper praise to a customer service representative, and I can't find a number or place to submit a compliment so I'll try here, and hopefully it'll get to the right people :). We have construction on our street that required the gas to be turned off during the day during early March. Electric utility companies are the ones responsible for trimming trees that are touching power lines. : Tiny yellow, fragrant flowers appear in early summer and small, heart-shaped green leaves which turn yellow in fall. I was only using it for mail. I have several issues with Consumer's that I plan to address through the Better Business Bureau. I received my current bill today for the service dates of 10/19/2022-11/18/2022 in the amount of $ 119.78. Have the Statw relief to pay for it until inflation and pandemic is not a threat in our life anymore, Being without power for 3 days due to incompetence of consumers energy. While the phrase "tree trimming" may have been historically understood to include all aspects of line clearing, courts The Michigan Public Service Commission today approved an accounting measure allowing DTE Electric Co. to provide a one-time voluntary refund of $70 million to be spent on tree trimming as part of the company's efforts to boost system reliability after a summer . My son and his family moved out of their apartment moved in with me on Prescot and began working on Stair Dri so that they could move over there and take some of this burden off of me. Cookie Settings/Do Not Sell My Personal Information. Following the presentation, Commissioner Jon Joslin raised some concerns about residents in the area getting the proper amount of notification. Stay away from Consumers. He also asked if I didnt see the blue paint marking? After our call, I went out and had to really look to find the approximately 2-inch mark of blue paint on a Blue Spruce. For more information on spongy moth and control options, click, The city has been monitoring the existence of Spongy Moth within the southwest part of the city throughout 2022 and its contractor has recommended against aerial spraying, inventory of all trees along city streets and in parks and natural areas, MSU-Extension Spongy Moth Outbreak Update 8/22/2019, Spongy Moth Management Consultant Memo 2021, Spongy Moth Mitigation Options for Residents, 2021 Notice to Residents Directly Impacted, 2021 Notice to Residents Directly Impacted #2, Spongy Moth Notice of Treatment Spring 2019.
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