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If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. This means you can choose when, where, and how often to work! Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. Please enable it to improve your browsing experience. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. To accept cookies continue browsing as normal. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Improving Peoples Lives. After all, says Myers, Okta is arguably the most successful application weve ever deployed. Login. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Help patients get the most out of treatment plans. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Earning potential. And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. No matter what industry, use case, or level of support you need, weve got you covered. Read more. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. Live Nation currently has about 15,000 internal employees using some 250-plus applications. This was a tight category! Want to become a Liveops agent? The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. Suite 390. Need to plan around other commitments? Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. You are paid the the talk/email minute when working so your pay for each day will vary. This is critical, says Huckabay. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? Pros. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. Its a huge, huge advantage for us, says Myers. Apply now and a member of our team will work quickly to review your application and provide next steps. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Grow your home business through Liveops client network, working with the brands you know and love. Connect contractors to affordable commercial insurances. You may also receive performance-based pay or other incentives. Check the Eligibility requirements and make sure were currently accepting applications in your state. You dont necessarily have calls every minute, however, which makes the hourly rate suspect. Your customers deserve the best at every touchpoint. Unlimited Flex Vacation New Parent Leave Protection. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Independent Contractor management Ditch the paperwork and endless manual tasks. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. The sign-in URL is the web address you use in your desktop browser to access your company portal. Learn More. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. Login to know the status of the ticket. Agent Sign-In. Norton 360 with LifeLock helps keep your digital life safer. Liveops is a recognized thought leader in the virtual contact center and customer service industries. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. From professional services to documentation, all via the latest industry blogs, we've got you covered. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Best of Antivirus Software. Or you do, but sit & sit with few to no calls? Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. The more investment you make in yourself, the greater the reward. The background check requires a $24.99 processing fee paid directly to our vendor. The background check requires a $24.99 processing fee paid directly to our vendor. Want to give someone something unique this holiday season? Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Liveops | Okta . Set your own schedule to work around your life. Support. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. I like feeling like Im helping people all from the comfort of home. Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. Learn more about how Liveops virtual contact center solutions can scale your business. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Want to become a Liveops agent? Sign an Independent Contractor Agreement. The freedom of an entrepreneur. Goodbye long commutes, rigid schedules, and busybody managers. Health, Dental & Vision. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Browse case studies, customer service tips and other helpful resources for enterprises. Provide support to users of top tax software providers. Enjoy the freedom of being your own boss. Password Remember me Or, sign in using: As a lot of people in the company say: it just works. Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Login to track your existing support requests. fits your experience, personality, and preferences the best? Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Login. Scottsdale (headquarters) 1365 N. Scottsdale Rd. One where youre provided with free warm leads? Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. Login. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. I don't mind the extra training if they had compensation for it. Conducting inbound/outbound customer service calls. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Copyright 2023 Liveops, Inc. All rights reserved. Enjoy the freedom and flexibility of being your own boss. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. Apr 04, 22 (Updated: Sep 19, 22) Flexibility. Login to track your existing support requests. We didnt just evolve the remote contact center model, we revolutionized it. I still love it., You make your own schedule. Okta was leaps and bounds ahead of all the other providers, says Myers. Then, this is the place where you can find some sources which provide detailed information. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. Login. Find Out How & Apply . Find Out How & Apply . Group Linking Link Okta groups to existing groups in the application. But, the site does not guarantee that youll take calls during those hours. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. By Veronicas pandemic story is unfortunately all too common. To find out more, read our Privacy Policy and Cookie Policy. Earning potential. Some clients also pay commissions. View our background requirements here. Across the web. Pros. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. To have an identity management solution that wasn't cloud-based really wouldn't work for us. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. Join Liveops Nation and experience the freedom and autonomy of being self-employed! You can make money teaching it online. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. This field is for validation purposes and should be left unchanged. Username or Email Password. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Unfortunately they dont pay a minimum per hour like other companies. Customers sometimes need to speak with a live agent. Not everyone will be as precious with your business as you are. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. Innovate without compromise with Customer Identity Cloud. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. You dont have to do anything else.. Independent Contractor Agent Login Username / Email Forgot password? Were now out of the back room and working with the business to add direct value, Huckabay says. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Learn more about how Liveops virtual contact center solutions can scale your business. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. TMCF is the nation's largest organization exclusively representing the Black College Community. Single Sign On. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . Although I would work four hours a day I would be in training or zoom classes for another two to three hours. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Okta goes so much further than other providers, Huckabay says. Thats up to you. Apply now and a member of our team will work quickly to review . The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Reach out to us. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. For 10 years, she successfully owned and operated her own business in her home state of Indiana. Flexibility. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. You don't necessarily have calls every . This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. Earning potential. Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution.